BUSINESS Secrets of an ‘Intelligent’ Practice By Mark Tosh Monday, August 14, 2017 12:30 AM RELATED CONTENT Daily Report Cards Provide Key Benchmarks Among Peer Practices Transition to EHR Allows Rhode Island OD to Seamlessly Connect Practice and Patients Tying the Office Tech Tools Together With Cloud-Based Systems Cloud-Based EHR System Eliminates Practice’s Need for Expensive Servers Automation and Outsourcing Enable More Time for Patient Care EMR System Allows iPad Use and Puts Patients Front and Center Access to Dashboard Performance Data Can Empower Staff to Adjust Frames Data Plays a Role in Many Digital Business Ecosystems Easy-to-Read Reports, Clean Interface Are Dashboard Must-Haves Click to view a PDF of Secrets of an 'Intelligent' Practice As many optometrists today recognize, the challenges of running a successful practice seem to mount on a regular basis. There are the day-to-day issues of dealing with managed care and government regulatory requirements, to name a few, and the more operations-related challenges of managing data, connecting with and retaining an increasingly “social” patient population and competing with a new class of online frame and contact lens retailers. These hurdles often seem to get in the way of the optometrist doing what he or she really wanted to do when choosing this profession: practicing patient care. Fortunately, there are also new technologies and other practice-management tools being introduced on a regular basis today that are designed to support the eyecare professional in an effort to overcome these obstacles. With such a wide array of new high-tech solutions to choose from, it can be a complex decision-making process for ODs who want to add new technology tools to their practice. To this end, Vision Monday has reached out to several experienced ECPs to find out how new technologies are helping them operate their practices more efficiently—from data documentation and patient messaging systems—and which technologies they are using to achieve their operational success.