Just Keep Your Returns: Stores Weigh Paying You Not to Bring Back Unwanted Items

By Staff
Friday, July 1, 2022 9:30 AM For every dollar in sales, a retailer's net profit is between a cent to five cents. With returns, for every dollar in returned merchandise, it costs a retailer between 15 cents to 30 cents to handle it.

ROI Rises When Advertisers Commit to Higher Media Spend, Study Shows

By Staff
Thursday, June 30, 2022 11:08 AM I meet a lot of CFOs and business people in general… and actually, they find it very convincing if you can say, ‘We’ve got some research that shows this [advertising] works, and then we’ve got over here some other research that shows that it will work best if we really go for it.’ That’s the sort of conversation that can be helpful.

Can In-Store Coffee Add Pep to Retail Sales?

By Staff
Wednesday, June 29, 2022 1:31 PM Shoppers who drank a cup of caffeinated coffee spent about 50 percent more and bought nearly 30 percent more items than shoppers who drank decaf or water.

Leonardo Del Vecchio, Italian Titan of Eyewear, Dies at 87

By Staff
Tuesday, June 28, 2022 2:39 PM For years my lunch was based on boiled cabbage. Its smell reminds me of the great effort, the dream that I had to do something that was mine, even if small, but where I could put to use my ideas and my abilities.

Walgreens Boots Alliance CEO on Her Storied Career: 'I Took Steps Down to Get Up'

By Staff
Monday, June 27, 2022 10:45 AM I knew I could run circles around the conversations that were happening, and I knew the answers. But I actually didn't have the courage to raise my hand and say the things that needed to be said in those settings. I see that ... in my young new hires. So I try to grasp and pull them in.

United Airlines Cuts Flights Out of Newark to Improve On-Time Performance

By Staff
Friday, June 24, 2022 5:55 PM After the last few weeks of irregular operations in Newark, caused by many factors including airport construction, we reached out to the FAA and received a waiver allowing us to temporarily adjust our schedule there for the remainder of the summer.

Small Businesses Fall Behind on Hiring as Inflation Takes a Toll

By Staff
Wednesday, June 22, 2022 3:50 PM The pay is good. The hours are flexible. What we do for a living is rewarding. It’s just that the competition is magnificent. It’s significantly more magnificent than me.

Biden Says He Will Decide on Federal Gas Tax Holiday 'By the End of the Week'

By Staff
Tuesday, June 21, 2022 1:41 PM Part of the challenge with the gas tax, of course, is that it funds the roads, and we just did a big infrastructure bill to help fund the roads. If we remove the gas tax, that takes away the funding that was just passed by Congress to be able to do that.

Retail in the Metaverse

By Staff
Tuesday, June 21, 2022 12:04 AM Some people dismiss the metaverse as a fad, but they are wrong. Meta (formerly Facebook) now requires all employee meetings in its metaverse conference rooms. Brands will use it for digital consultations, and companies can use it to develop corporate culture. While it may take some time for mass adoption, the metaverse (despite those who wish otherwise) is here to stay.

Shopify Grows, Amazon Slows: A Bellwether for E-Commerce’s Future

By Staff
Monday, June 20, 2022 12:04 AM With their focus on things like direct customer engagement and authentic brand experiences, the DTC industry has become a fast and natural friend of live commerce—with DTC brands being among the earliest adopters and most effective users of this new medium. In contrast, despite many attempts to reinvent and revitalize the chilly Amazon shopping experience, including Amazon Live video streaming, the e-commerce giant has failed to capture the live commerce magic seen elsewhere.

Morgan Stanley CEO James Gorman Sees 50-50 Odds of Recession Ahead

By Staff
Friday, June 17, 2022 12:04 AM I don’t think we’re falling into some massive hole over the next few years, I think eventually the Fed will get hold of inflation. … You know that it’s going to be bumpy.

Target Plans to Shed Inventory as Consumer Demand Shifts Elsewhere

By Staff
Wednesday, June 15, 2022 12:04 AM I don’t think there’s less demand; people are still shopping. They’re just buying different things.

A Memo to Marketers Everywhere, Life Doesn’t End at 50

By Staff
Tuesday, June 14, 2022 12:04 AM We as an industry are falling over ourselves to understand millennials. We attack the pursuit of dissecting Generation Z with vigor. There isn’t seemingly the same enthusiasm for those older consumers who have more money, more time and more need for products and services across more categories.

Independence With Benefits: Here Are Five Advantages of Being an Independent Practice Owner

By Staff
Monday, June 13, 2022 12:04 AM One of the strongest advantages of independent practice is the ability to more quickly respond within the marketplace. The larger the corporation, the longer it takes for a decision to make it through the corporate process. Being first to market allows a higher product/service sale price. After a product or service becomes a commodity (such as a pair of socks you can buy anywhere) the price comes down.