As you approach the door to greet your next patient, your technician briefs you on the situation: a newcomer seeking reassurance about their glaucoma. But there’s a twist—a daunting 23-page handwritten record awaits your scrutiny. Steadying your breath, you swing open the door, ready to tackle the challenge head-on. Inheriting a patient with a pre-existing glaucoma diagnosis can feel like stepping into the middle of a complex story. While their medical history provides valuable context, their current experience with the disease, anxieties and treatment adherence may take several visits to uncover. This initial encounter presents a unique challenge for clinicians and requires a nuanced approach to navigate their current needs while respecting existing management plans. Read More