Elevating the Patient Experience Is the Focus of This Week's VM Summit Session

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NEW YORK—Today’s Vision Monday Global Leadership Summit virtual session, Stepping Up the Patient Experience, will examine how digital technologies are bringing doctors, patients and consumers into the healthcare process in exciting new ways. An eclectic mix of speakers drawn from the technology, retail and vision care fields will discuss how new tactics and technologies are transforming patient engagement by blending physical experiences with online, virtual ones. This last session of the four-part series of "AFTERSHOCKS: Remaking Healthcare's Future, Vision Beyond 2020," the VM Global Leadership Summit's major theme will be broadcast today from 3:00 to 5:00 p.m EST.

The opening speaker, Robin Raskin, founder of Living in Digital Times and Solving for Tech is a noted expert in digital health trends. She’ll explain how the growth of telehealth, digital therapeutics and remote diagnostics is being accelerated by the COVID-19 pandemic. Raskin will reveal how emerging technologies such as artificial intelligence, augmented and virtual reality, nanotechnology and 5G networks are enabling healthcare providers to gain deeper insights into a patient’s health and aiding in the development of new treatment methods.

Next, the MyEyeDr. executive team, including Sue Downes, CEO with Angela McCoy, COO, Artis Beatty, OD, chief medical officer and Christina Perraud, VP of planning and purchasing will show how technology to enhance the patient experience escalated this year, and how they intend to create new ways of interacting with patients.

Canada's New Look Vision Group, including Antoine Amiel, CEO, Jean-Michel Maltais, SVP, Omnichannel, Eric Babin, president of Iris Visual Group and Eric Varady, founder of Topology will discuss how technology is changing the patient experience.

Andy Bilinsky, co-founder, CEO 
of Lensabl will speak about how the e-commerce company is building out new services and capabilities.

In the closing segment, “Vision Voices” Annie Hicks, LDO of SeePort Optometry, North Port, Fla. and Jennifer Stewart, OD, partner, Norwalk Eye Care, Norwalk, Conn. and co-founder Performance 20/20 in Stamford, Conn. will each share insights about how their practice has responded to the pandemic while maintaining a high level of personalized care.

Registration is still available and includes access to anytime On Demand viewing for all four virtual VM Summit sessions, all access to the Vision Monday Summit virtual platform, networking with other attendees, door prizes and exclusive access to Summit attendee-only content after the event. Sessions can be viewed in full or in part.

Registration details, speaker bios and the full agenda are posted here and open for this thought leadership event which examines the big themes and urgent questions facing ECPs and vision care decision makers in light of the pandemic, which has created new challenges on so many levels.

The Vision Monday Global Leadership Summit is sponsored by Platinum Sponsors: EssilorLuxottica and VSP Global. Gold sponsors are CareCreditOcucoThink About Your Eyes and The Vision Council. The Silver Sponsor is Alcon.