INSIGHTS Stimulating In-Store Buying and Strengthening Customer Relationships By Staff Thursday, October 31, 2024 11:32 AM “It's true we can now define, target and reach audiences like never before. Still, efforts will fail if we are unable to engage the shopper at the in-store and point-of-sale levels.”Gail van Dijk, head of global marketing at Communisis Brand Deployment, from her blog entry, “Rising Above the Noise: Stimulating In-Store Buying, Strengthening Customer Relationships.”