"It was ridiculously crowded. I really wanted to start screaming and cursing everybody out, but that doesn’t get you anywhere, and security will come and remove you from the plane."

Tracey Milligan, who was traveling with her 6-year-old daughter on a JetBlue flight from Newark, N.J., to Miami last week, commenting to The Associated Press for its story, “Southwest, American Delays Hint at Difficult Summer for Air Travelers.” The mother and daughter “endured hours-long delays on both legs of the trip,” the AP story noted.