INSIGHTS Consumers Frown on Brands Jumping on Viral Trends By Staff Monday, February 10, 2025 12:03 PM "Consumer demands grow increasingly sophisticated with each year, and this year is no different. Consumers expect meaningful engagement and cultural relevance on social media that goes beyond trend-chasing."Scott Morris, chief marketing officer, Sprout Social, commented on findings from The 2025 Sprout Social Index that one third of consumers view brands jumping on viral trends as an embarrassing act for the brand.