Consumers Need to Feel Valued in Shopping Experiences

By Staff
Wednesday, February 12, 2025 9:05 AM Remind shoppers of the value you provide in a way that helps them feel valued. People want to remember details, and they need retailers to assist in meaningful ways.

New Customer Acquisition Yields Long-Term Results

By Staff
Tuesday, February 11, 2025 10:31 AM Loyalty is important, but new customers are the lifeblood of every business. Understanding the value of incremental revenue is crucial for retailers aiming to grow their e-commerce presence.

Consumers Frown on Brands Jumping on Viral Trends

By Staff
Monday, February 10, 2025 12:03 PM Consumer demands grow increasingly sophisticated with each year, and this year is no different. Consumers expect meaningful engagement and cultural relevance on social media that goes beyond trend-chasing.

Loyalty Program Usage on the Rise With Consumers

By Staff
Friday, February 7, 2025 9:05 AM Consumers are becoming increasingly savvy, and while tight purse strings and people shopping around for the best price are leading to a decline in brand loyalty overall, the usage of loyalty programs is on the up.

Consumers Prefer Local Retail Shopping

By Staff
Thursday, February 6, 2025 9:05 AM The 2024 holiday season confirmed that consumers value connection, trust and the tangible benefits of shopping locally.

Economic Anxiety Reshaping Consumer Spending Patterns

By Staff
Wednesday, February 5, 2025 11:06 AM In 2025, consumers are making faster, more fragmented buying decisions, but they still expect seamless and personalized experiences.

Can In-Store Music Heighten Consumer Satisfaction?

By Staff
Tuesday, February 4, 2025 11:44 AM Selecting the right in-store music is both an art and science, as it plays a critical role in shaping customer emotions, behaviors and ultimately, sales.

Consumers Expected to Spend Record $27.5 Billion This Valentine’s Day

By Staff
Monday, February 3, 2025 1:33 PM Consumers are looking for special ways to treat their loved ones and can expect retailers to provide the best gift options and deals.

Which Technologies Will Move Retailers Ahead in 2025?

By Staff
Friday, January 31, 2025 9:05 AM Expect 2025 to usher in the next wave of retail’s vast transformation. Those who invest in and implement the right technologies, such as generative AI, unified communications strategies and biometric-driven customer insights, are poised to capitalize on evolving consumer expectations.

What Would a U.S. Ban on TikTok Mean for Consumers?

By Staff
Thursday, January 30, 2025 11:23 AM If banned, TikTok users said they would move or have already moved to alternate social media channels, including Instagram (44 percent), Facebook (41 percent), YouTube (35 percent), Snapchat (17 percent), and Pinterest (13 percent).

U.S. Housing Market a Tough Sell in 2024 Despite End-of-Year Surge

By Staff
Wednesday, January 29, 2025 9:05 AM Home sales in the final months of the year showed solid recovery despite elevated mortgage rates.

Retail 2024 Holiday Sales Higher Than Forecast

By Staff
Tuesday, January 28, 2025 12:04 PM Consumers came out to spend this holiday season and clearly underscored the solid growth in the U.S. economy.

Artificial Intelligence Set to Become Core Business Driver

By Staff
Monday, January 27, 2025 9:45 AM AI is no longer just a tool; it's a strategic imperative.

Always on Our Minds

By Anne Cooper
Sunday, January 26, 2025 1:45 AM At the start of the year, I had the honor once again to attend The Vision Council Executive Summit, kicking off a season of gathering in the optical industry. It served as a fantastic opportunity once again to see industry colleagues and hear from peers and thought leaders about the concerns keeping them up at night. Even before we landed in Santa Barbara in January, it was clear that top on the list of industry concerns as we get into the new year is the threat of potential tariffs on imported goods.

Getting to Know the Optical Industry

By Stefani Kim
Sunday, January 26, 2025 1:44 AM Stepping into my new role as a senior editor for lenses and technology at Vision Monday and 20/20 is daunting. Though I come from the world of trade publications in the health care space—my prior role was at a hearing care journal—I have much to learn about vision and the technical specificities of its correction.