Alysse Henkel, vice president of insights at The Vision Council delivers her presentation, “Optical Insights: A Deep Dive Into Lens Consumer Behavior,” at the annual Ocuco User Group Meeting: Seas the Day.

  
LARGO, Fla.—More than 55 customers and industry partners recently gathered at the annual Ocuco Innovations User Group Meeting (UGM). Held in April with the theme "Seas the Day," the event brought together optical lab professionals for three days of education and networking at the Sheraton Keys Resort in Clearwater, Fla. Dublin-based Ocuco is a leading provider of omnichannel solutions to the eyecare retail, optometry and lab markets worldwide. UGM featured nearly 30 workshops and presentations, including Innovations and Lablink Development Road Maps, Strategies to Enhance Online Presence, and Specialized Personnel Recruitment.

Resource management specialist Mike Karlsrud opened the event with the keynote presentation, "Winning the War for Talent," followed by Alysse Henkel, vice president of insights at The Vision Council, with her presentation, "Optical Insights: A Deep Dive Into Lens Consumer Behavior." 

Leo Mac Canna, Ocuco founder and CEO, shared his insights on the essential role Ocuco plays within the lab business ecosystem, stating, “The lab business is not just an add-on to Ocuco. The knowledge of lens manufacturing has vastly improved our retail.”

Interactive discussions and workshops were held throughout the event with experts such as Dawid Drozdz, an optical lab continuous improvement manager, who shared his perspectives on the event, notably how it offers an opportunity to gain insights from industry peers as well as to engage directly with Ocuco.

“You are brainstorming and sharing feedback directly with their development team, so you learn what is being prioritized, how they are working, and how they are troubleshooting. I think that can only happen face-to-face,” Drozdz said. 

Event sponsors included IOT, Thai Optical Group, Schneider Optical Equipment and Optikam. For more information about Innovations LMS, click here.