TECHNOLOGY: CLICK: (CX) Customer+Patient Experience RAZ Mobility Debuts Lucia, an Accessible Mobile Phone By CLICK Staff Tuesday, June 11, 2019 11:11 AM Lucia mobile phones. TYSONS CORNER, Va.—RAZ Mobility, a provider of mobile assistive technology, is launching the Lucia phone. Lucia is an easy-to-use basic mobile phone specifically designed to address the unique needs of people who are blind, have low vision or are hard of hearing. Someone who is completely blind can use Lucia just as fully and effectively as someone who is sighted, according to RAZ Mobility.“Lucia is a fully accessible mobile phone with unique features such as large tactile buttons in different colors and shapes, a voice guide to inform the user of what is on the screen and what buttons have been pressed, ergonomic design and an SOS button,” said Robert Felgar, CEO of RAZ Mobility. “These features offer individuals with vision loss the ability to access every function of the phone with unparalleled ease. Lucia is perfect for seniors, such as blind veterans, and others, who want accessibility combined with simplicity.” The phone’s voice guide is available in English, Spanish and more than 10 other languages so that it can be used by English and non-English speakers alike. It also has a large, high-contrast display with enlarged text, as well as the option to amplify the audio with the press of a button. Lucia is an unlocked 3G mobile phone and is confirmed to work on U.S. carriers such as AT&T, T-Mobile, and compatible GSM networks such as Cricket Wireless, Red Pocket Mobile, Straight Talk and Metro by T-Mobile. An unlocked 4G phone will be available in the future.Nermin Selimic, COO at RAZ Mobility said, “As a provider of advanced mobile assistive technology we realized that there was no easy-to-use mobile phone available for individuals who are blind or low vision. In its 2018 report to Congress on accessibility, the Federal Communications Commission similarly concluded that there has been ‘little, if any, progress’ with respect to the ‘accessibility of non-smartphones.’ The Lucia phone is designed to fill this gap. In addition to consumers, many mobile providers worldwide have expressed interest in offering a basic, accessible mobile phone to their customers.”RAZ Mobility is the exclusive distributor for the U.S. and Canada, and is offering the Lucia phone to consumers, state government agencies, the U. S. Department of Veterans Affairs, wireless providers, non-profit organizations and for-profit companies. The phone can be ordered at www.razmobility.com/solutions/lucia/.