Product: DrChrono EHR Platform with Holly by Nimblr.ai
Top Line: DrChrono, developer of an open platform that powers electronic health record (EHR), practice management, medical billing, and revenue cycle management solutions, is adding new, AI-enabled patient engagement and scheduling features from Holly by Nimblr.ai to its EHR platform.
Close Up: Holly is the first artificial intelligence virtual assistant that automates scheduling healthcare patient appointments in sync with EHRs. Holly’s functionalities allow a boost in patient attendance rates, increase practice revenue and operational efficiency. Holly by Nimblr.ai combined with DrChrono supports the end-to-end journey across multiple digital points, engaging patients before, during and after care. Without any interaction from the patient staff, Holly has been proven to reduce no-shows by 40 percent, rescue 25 percent of no-shows and achieve a 99 percent patient reach, according to DrChrono.
Vital Stats: Holly by Nimblr.ai features now available to users on the DrChrono EHR platform:
• Physicians and practices can attract more patients online and improve digital conversions by linking Holly to their Google Maps, Google searches, social media and website.
• A new update to conversation scheduling now offers 24x7 live updating of providers’ agendas.
• Patient engagement gets a boost with a new front desk automation feature that manages autofill cancellations and open slots.
To help support patient loyalty and retention, new features added to DrChrono include, additional reputation management tools, feedback, mass recalls and broadcast messages.
An explanation of the DrChrono and Holly by Nimblr.ai. inbound scheduling functionality is explained in this video.
https://partners.drchrono.com/app/FW56c8X/holly-by-nimblr