Front Desk

Posted on: 7/16/2014 9:16:00 PM
Job Type: Full-time
Salary: DOE

NVISION Camarillo is loking for a front desk/admin associate for our busy Opthalmology practice! This is a great opportunity!

This position will act as the first point of contact for all patients in a high traffic medical office.  Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments.  The position will be responsible for coordinating patient files and ensuring that proper documentation is in each file.  They will be an intricate part of the flow of the center and responsible for making sure that each patient is seen in a timely manner.

Essential Functions (including but not limited to):

 Prepare office for opening including: printing out the daily schedules, preparing charts, refill literature trays and prepare lobby area for patients.

Greet and welcome patients at their arrival and collect all paperwork from the patient.

Assemble new patient charts and communicate with office staff when their patients arrive.

Act as the main liaison between staff and the patients to ensure that each patient is taken back in a timely manner. 

Confirm all consultation appointments for the following day.  Re-schedule patients as needed.

Create, organize and update all patient files.

Explain consent forms, pre/post instructions to surgery patients

Communicate with patients and affiliates in a timely manner

Obtain approval from insurance companies prior to patients arrival

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