‘Focus On: The Ultimate Patient Experience’

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NEW YORK—“Focus On: The Ultimate Patient Experience” was the topic of a lunch-and-learn session that was attended by more than 80 eyecare professionals on Friday, March 28, at International Vision Expo East. Presenting at the event were Mark Wright, OD, FCOVD, who spoke on “Strategies to Providing the Ultimate Patient Experience”; and John Bonizio, owner of Metro Optics, who followed that talk with one on “How the Enhanced Patient Experience Drives Growth.” The event was presented by Review of Optometric Business and sponsored by CareCredit and Solutionreach.


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CareCredit and Solutionreach sponsored the “Focus On The Ultimate Patient Experience” lunch event where speakers Mark Wright, OD, and John Bonizio of Metro Optics presented ways to enhance the patient experience. (L to R) Solutionreach’s Alexander Obbard, Care Credit’s Matt Boller, Wright, CareCredit’s Randy Baldwin, and Bonizio.

Mark Wright, OD addresses a packed house.

John Bonizio, Metro Optics makes his presentation.

CareCredit’s Matt Boller at the luncheon.

Alexander Obbard of Solutionreach.