Solutionreach and First Insight Announce Integration Partnership

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LEHI, Utah -- Solutionreach and First Insight have announced an integration which streamlines interaction between the two cloud-based platforms for patient engagement and practice management.

The connection offers users of MaximEyes, First Insight's practice management and EHR software, immediate access to the tools available from Solutionreach, a market leader in patient engagement services. With write-back functionality, MaximEyes users are now able to use Solutionreach services like automated appointment reminders, customizable patient surveys, personalized newsletters and others, the companies said. The cloud-based Solutionreach service also provides solutions to increase ECPs’ office efficiency, manage online reputation and effectively market through social media.

"The partnering of Solutionreach and First Insight will enable MaximEyes users to improve and increase the level of communication between their practice and their patients," says Jim Higgins, CEO of Solutionreach. "We are thrilled to be working with one of the EHR innovators in the eyecare industry."

"First Insight is proud to partner with Solutionreach as we share the commitment to practice excellence through advanced technology and adding quality services for our customers," said Nitin Rai, president and CEO of First Insight. "MaximEyes patient demographics, appointments and billing data are uploaded nightly to the Solutionreach server—the bi-directional integration with Solutionreach appointment data transfers the data back to a MaximEyes patient record."