Health Care Reform: Plenty of ‘Administrative Complexity’ for All

Posted: 5/20/2013 Volume Number: 27:6
If anyone asks you what will be happening to vision care and eyewear sales once the Affordable Care Act (ACA) begins to go into effect in 2014, you can join a very large crowd of seriously knowledgeable people and answer what they all do, which is: Gee. I. Don’t. Exactly. Know.

Overheard

Posted: 5/20/2013 Volume Number: 27:6

When Customer Service Becomes a Disservice

Posted: 5/20/2013 Volume Number: 27:6
The one thing Republicans and Democrats seem to agree on these days is that our health care system needs fixing.

Avoiding the Mud

Posted: 4/15/2013 Volume Number: 27:5

Embracing Creativity

Posted: 4/15/2013 Volume Number: 27:5

Overheard

Posted: 4/15/2013 Volume Number: 27:5

Keeping the Online World in Perspective

Posted: 3/18/2013 Volume Number: 27:4

Overheard

Posted: 3/18/2013 Volume Number: 27:4

Passion Is the Tie That Binds

Posted: 3/18/2013 Volume Number: 27:4